Monthly Service Level Agreement
Monthly Service Level Agreement
Our Service Level Agreement (SLA) is a monthly retainer that is based on the hours used per month. SLAs are an agreement for the delivery of service and support for a 12-month term. Not only are they convenient, our SLAs are tailored to our clients’ needs and enable better planning and budgeting for ongoing website modifications and digital marketing efforts.
- From $ 2,700 / month
- Personal Project Manager
- Weekly check-ins
- Priority Placement for modifications
- Typical modifications done within 24 business hours
- Scheduled evolution (redesign) of website(s)
- Routine monitoring and adjustments of website(s) and keywords
- Google & Bing verification and sitemap submission
- Digital marketing management
- Site health monitoring
*Hours to not carry over. Any usage in excess of monthly allotment is invoiced at our normal hourly rate. Un-honored autorenewals or past due invoices may result in suspended effort and/or issues being backlogged.