Monthly Service Level Agreement

Our Service Level Agreement (SLA) is a monthly retainer that is based on the hours used per month. SLAs are an agreement for the delivery of service and support for a 12-month term.  Not only are they convenient, our SLAs are tailored to our clients’ needs and enable better planning and budgeting for ongoing website modifications and digital marketing efforts.

  •  From $ 2,700 / month
  •  Personal Project Manager
  •  Weekly check-ins
  •  Priority Placement for modifications
  •  Typical modifications done within 24 business hours
  •  Scheduled evolution (redesign) of website(s)
  •  Routine monitoring and adjustments of website(s) and keywords
  •  Google & Bing verification and sitemap submission
  •  Digital marketing management
  •  Site health monitoring

 

*Hours to not carry over. Any usage in excess of monthly allotment is invoiced at our normal hourly rate. Un-honored autorenewals or past due invoices may result in suspended effort and/or issues being backlogged.

From: $2,700.00 / month

Clear

I have read and accept the Mutual Service Agreement.