Note: The following information applies to most, but not all, TLDs. Contact your service provider for information about a specific TLD.
If your domain has been expired for less than 40 days
If a domain name is not renewed by its expiry date, it is not immediately deleted, although it does cease to operate. During the 40 days following the expiry date (also known as the Grace Period) you can reinstate the domain name simply by renewing it.
Note: For .CA domains, the grace period is 30 days.
To reinstate an expired domain during the grace period
- Click Manage, and log in to your account.
- Beside the domain name, click the checkbox to select the domain.
- Click Set checked domains for renewal.
A window appears that displays the progress as the selected domain is set for renewal. - When the process completes, click Continue to go to the shopping cart.
- Review the items in your shopping cart, and then click Done.
- On the Summary page, enter your payment information, and then click Buy Now to complete the renewal process.
If your domain has been expired for more than 40 days
When your domain has been expired for more than 40 days, it enters the Redemption Period, which lasts for 25 days. In the Domain Manager, you will see (in redemption) in the Auto Renew column for that domain name.
You can redeem the domain name during the Redemption Period; however, the cost is higher than a simple renewal.
To redeem an expired domain during the redemption period
- Click Manage, and log in to your account.
- Beside the domain name, click the checkbox to select the domain.
- Click Set checked domains for renewal.
A window appears that displays the progress as the selected domain is set for renewal. - When the process completes, click Continue to go to the shopping cart.
- Review the items in your shopping cart.
You will notice that you are being charged for a redemption that includes a 1 year renewal, and that you do not have the option to purchase multi-year renewals at this time. - Click Done.
- On the Summary page, enter your payment information, and then click Buy Now to complete the redemption process.
Note: Please allow up to five days for the redemption process to complete.